FAQ

Shipping and delivery

What are the shipping conditions for the Monolith pillboxes?

In Germany:

  • Standard shipping as ‘Bücher und Warensendung’ by post without tracking is free of charge. Dispatch within three days.
  • The insured shipping with DHL is 8,00€ incl. VAT. Dispatch within 3 days. 

In the EU:

  • The uninsured shipping with DHL is 9,50€ incl. VAT. Dispatch within 3 days.

Worldwide:

  • Uninsured shipping with DHL costs €15.00 incl. VAT as standard. Dispatch within 3 days.

Good to know:

  • The monoliths fit in the mailbox. 
  • The Monolith Weekly are ‘XS Päckchen’

Returns

Can I return the Monolith pillbox?
  • You can return all Schoendiener products within 30 days.
  • We do not assume any costs for return shipping.

Payment

How can I pay for Schoendiener products?

We accept the following payment methods:

  • Apple Pay
  • Creditcard (Visa, Mastercard, American Express)
  • Paypal
  • Klarna – Rechnung
  • Klarna – Ratenkauf
  • Klarna -Sofort Überweisung
  • Pay now
  • Sepa
How do I receive my invoice?

You will receive your invoice with the order confirmation by e-mail as soon as the purchase process has been completed.

I have a voucher code. How can I use it?

You can enter your voucher code in the shopping basket. Click on ‘Apply voucher’. The payment amount will be adjusted automatically.

Product

What are the dimensions and weight of the individual pill boxes?

The dimensions and weight of the individual products can be found in the product descriptions.

Which pillbox(es) are right for me?

Monolith

  • If you take tablets/capsules once a day, we recommend the Monolith.
  • If you take tablets/capsules twice a day, we recommend Monolith II.
  • We recommend taking Monolith IV three to four times a day.

Monolith Weekly:

  • If you don’t want to sort your tablets daily, we recommend choosing one of our weekly tablets.

Schoendiener App

What is the Schoendiener Tabletten alarm clock app?

The free Schoendiener Tabletten alarm clock app reminds you to take your medication.

You can fill the replica Schoendiener pillboxes in the app as if they were real and be reminded to take them by various sounds and audio recordings.

On which devices can I use the app?

You can use the Schoendiener Tabletten alarm clock app on all the latest Apple and Android devices. You can find the app in the Apple App Store and the Google PlayStore.

How do I use the app for my medication?

Once you have installed the app, you can use the button at the bottom right to open the menu and enter your prescriptions. Enter the required information via Add and click on Save. The notification will appear on your smartphone with the entered sound at the specified time. In addition, the tablets are displayed in the monolith shown on the start page.

Further settings for sounds, colours and language can be made via the Settings menu item.

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