What Shipping Methods Are Available?
Only standard shipments without tracking and insurance.
Shipping within Germany is 4 to 9€.
EU and rest of the world is 15€.
Do You Ship Internationally?
Totally – international shipment is currently 15,- € and it is without tracking and insurance.
How Long Will It Take To Get My Package?
We process all orders as quickly as possible and with the greatest care. If the article is in stock, we promise to ship the goods within one week after the order. Due to the COVID 19 pandemic shipping may take longer than normal. We are very sorry in case it happens.
Payment
What Payment Methods Are Accepted?
Credit Card and Paypal
Is Buying On-Line Safe?
Yes, we use secure communication pathways.
Orders & Returns
How do I place an Order?
You can order online through our online shop or you just sent us an e-mail and we are happy to help.
How Can I Cancel Or Change My Order?
You can change your order throughout the whole process until you have confirmed the completion of the order.
You can cancel your either if you don`t proceed with the process in the shop or you just sent us an e-mail. We will look into it and answer you as fast as we can.
Do I need an account to place an order?
Absolutely, not.
How Do I Track My Order?
We work on that.
How Can I Return a Product?
Just send us an e-mail and we will find the best solution. Legally you are allowed to revoke this contract after the receipt of the goods within 14 days, without giving reasons.
